SMTP settings

Configure SMTP settings to send email notification messages through the website

In order for the Admin users and the Customers/Visitors on the website to receive email notifications, the website system should have a Sender Email account set up from which it would send the pre-set by your email notifications to your potential clients and to you as a Website Admin user. Also, you should edit the Email Notification message templates so you can make sure that your customers and you are receiving the proper information that you would need via the emails.

In the following lines, you will find some instructions and some examples and tips on how to set up both the Sender Email box SMTP settings in your Website CMS Admin page and how you can edit and set up your Email Notifications so they will provide the exact amount of information you would need to be present in them for both your clients and yourself.

While your website installation is not yet transferred to its own domain name, the automated email notifications from the VEVS CMS are being sent from the email "noreply@vevs.com" with "Reply-to:" set to "your.admin@email.com" (the email that you have set as a master admin of the website).

In this case, some SPAM filters might reject the automated emails that our system sends or mark them as SPAM and move them to the JUNK or SPAM folder. Some SPAM filters do not "like" emails sent from one email account (e.g. noreply@vevs.com) on someone else's behalf.

 IMPORTANT: Once your website is transferred to your own domain name, the system will require you to specify the email from which the notification emails will be sent, otherwise no email notifications will be sent from your website.

To set up SMTP, go to your Admin Page / Start menu / Website Settings / API & Credentials option and complete your email account details: SMTP Host, Encryption, SMTP Port, SMTP Username, SMTP Password.

Email address ("From" header) needs to be filled in, too. Please re-enter the same email which you have set up on the SMTP Username field here on this one as well.

SMTP Auth Type - select the correct SMTP Auth type if needed. Otherwise, leave it to the default option.

See the example below for more information and find a list of the most common email provider's SMTP settings. If your email provider is not among the listed ones, please contact them and ask for the correct SMTP details.

Be aware that if your customers reply to your automated email notifications, you will receive the message on the email box which is set as a Sender Email in the SMTP settings above.

Now let’s cover some of the most popular email providers and their SMTP settings in order to make it easier for you to set them up right away and save you some time looking up through various pages searching for the SMTP settings:

Gmail SMTP server

SMTP Host: smtp.gmail.com
Encryption: SSL
SMTP Port: 465
SMTP Username: your full email address
SMTP Password: your email account password

 IMPORTANT: To allow the website to send emails from your Gmail account, you will have to log into the email that you have set up in the SMTP Username and then visit the following link: https://accounts.google.com/DisplayUnlockCaptcha
Also, if you are using 2-Factor Authentication on your Gmail account - please check the following Knowledgebase article as well:
https://www.vevs.com/kb/gmail-account-additional-settings.php

Office365 SMTP server

SMTP Host: smtp.office365.com
Encryption: TLS
SMTP Port: 587
SMTP Username: your full email address
SMTP Password: your email account password

Yahoo SMTP server

SMTP Host: smtp.mail.yahoo.com
Encryption: SSL
SMTP Port: 465
SMTP Username: your full email address
SMTP Password: your email account password

Hotmail/Live SMTP server

SMTP Host: smtp.live.com
Encryption: TLS
SMTP Port: 587
SMTP Username: your full email address
SMTP Password: your email account password

AOL SMTP server

SMTP Host: smtp.aol.com
Encryption: None
SMTP Port: 25
SMTP Username: your full email address
SMTP Password: your email account password

VEVS SMTP server (if your emails are created after Dec 2019)

Host: clients.vevs.website
Encryption: SSL
SMTP Port: 465
SMTP Username: your full email address
SMTP Password: your email account password

VEVS SMTP server (if your emails are created before Dec 2019)

Host: webmail.vevs.com
Encryption: SSL
SMTP Port: 465
SMTP Username: your full email address
SMTP Password: your email account password

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