Knowledge Base

01

VEVS AI Assistant

Connect VEVS Car Rental Software to ChatGPT and Claude through the VEVS MCP server and work with your rental data using natural-language requests.

02

Adding and Managing Vehicles

Add vehicles and manage their details, status, and availability.

03

Check-in (Pick-up)

Complete the vehicle handover: verify documents, inspect condition, record the pick-up.

04

Check-out (Return)

Process a return: inspect the vehicle, calculate charges, and close the rental.

05

Creating a New Reservation

Add a booking: choose dates, vehicle, driver, and pricing, then save it.

06

Damages

Record and track vehicle damage from inspections and returns.

07

Deposit Payment Options

Choose how customers can pay when booking — pay in full now, pay later, or pay a deposit.

08

Editing a Reservation

Change an existing booking's dates, vehicle, pricing, or status.

09

Extra Drivers

Charge for additional drivers and manage their pricing rules.

10

Extra Mileage Fees

Charge customers for miles driven beyond the included allowance.

11

Extras & Add-ons

Offer optional add-ons such as child seats, GPS, and extra equipment.

12

Fleet Calendar

See which vehicles are available or reserved and spot conflicts at a glance.

13

Fleet Equipment

Define equipment items (child seats, GPS, etc.) that can be attached to vehicles.

14

Fuel Price & Refueling

Set the fuel rate charged when a vehicle is returned with less fuel.

15

General Settings

Configure core business settings that affect how the software behaves.

16

Late Return Fees

Charge customers who return a vehicle after the agreed drop-off time.

17

Location Working Time (Opening Hours)

Set each location's opening hours, days off, and after-hours pick-up and drop-off rules.

18

Locations & Pick-up Points

Add and manage the places where customers collect and return vehicles.

19

Maintenance & Tasks

Schedule and track maintenance, repairs, and other vehicle tasks.

20

Mileage Limits

Set how much mileage is included and what happens when it is exceeded.

21

Mileage Packages

Offer mileage-allowance packages customers can select when booking.

22

Online Payments

Connect payment gateways and manage how customers pay online.

23

Other Return Fees

Set miscellaneous return charges such as cleaning or key-loss fees.

24

Out-of-hours Fees

Charge extra for pick-ups or drop-offs outside normal opening hours.

25

Pick-up & Drop-off Fees

Add extra charges that depend on the pick-up/return location and the vehicle category.

26

Promo Codes

Create discount codes and control when, where, and how they apply.

27

Protection Plans

Set up insurance and damage-protection options customers can purchase.

28

Rates (Pricing)

Set daily and seasonal rental prices for your fleet categories.

29

Relocation Fees

Charge a fee when a vehicle is returned to a different location than where it was picked up.

30

Reminders

Set automatic reminders for upcoming dates, renewals, and follow-ups.

31

Reservation Statuses

Understand each booking status and how a reservation moves through the rental lifecycle.

32

Security Deposit

Set the refundable deposit collected per vehicle category at pick-up.

33

Taxes

Configure sales tax and other taxes applied to rentals.

34

Telematics (GPS Tracking)

Track vehicle location and usage data from connected GPS devices.

35

Vehicle Categories

Organize your fleet into categories that control pricing, equipment, and booking availability.

36

Young Driver Fee

Add a surcharge for drivers below a certain age.