Simply Rental Cars
How a Cyprus car rental startup launched a complete online booking operation with VEVS, custom JCC payments, driver-license validation and hands-on implementation support.
S.C.R Simply Car Rentals Ltd.
- Website
- simplyrentalcars.com
- Location
- Cyprus
- Business
- Independent car rental
- Client since
- 2019
- VEVS services
- Software, website, setup, support, custom development and SEO
Company Overview
Simply Rental Cars is an independent Cyprus car rental company that began working with VEVS while preparing to launch its online rental operation. The business needed a professional website, online reservations, secure payments, fleet and customer management, automated notifications and a practical back-office system that could be accessed from any device and location.
From the beginning, the company wanted its website and booking process to reflect its own operating requirements rather than rely on a completely fixed rental workflow. This included collecting more detailed driver-license information, working with the local JCC payment environment and making sure online payment status, customer communication and reservation management worked together.
Simply Rental Cars also relied on VEVS for the practical work surrounding launch and ongoing operation: domain connection, SSL, email configuration, website troubleshooting, booking-flow consultation, custom modifications and later SEO improvements. The relationship developed into a long-term partnership, with the client continuing to use VEVS for years after the original launch.
What makes the business different
- Independent Cyprus car rental company
- Direct online reservations
- Online card payments
- Web-based rental management
- Custom booking workflow requirements
- Long-term use of VEVS since 2019
- Strong focus on customer-friendly online booking
The Challenge
Simply Rental Cars was not only choosing rental software. It was building the digital foundation for a new car rental business and needed the software, website and payment process to work as one complete operational system.
The company needed to collect driver-license issue and expiration dates for both the main driver and additional drivers, with date validation and reusable document/email tokens. It also required integration with JCC, a local payment provider, including test and live environments, secure SSL, gateway configuration and reliable synchronization between successful payments and reservation status.
At the same time, the client required substantial implementation assistance. Domain records, SMTP, Google Maps, SSL, template behavior, payment testing and post-payment customer flow all needed to be configured or refined. SEO improvements were also requested to strengthen the website's visibility after the core booking operation was in place.
The VEVS Solution
VEVS combined standard software functionality, hands-on setup, technical consultation and targeted custom development so Simply Rental Cars could launch and operate around its actual business process.
Complete online car rental operation for a new business
Simply Rental Cars needed more than a reservation form. The company needed a professional website, rental software, customer and fleet management, payments, automated emails and an online back office that could support daily operations from launch.
VEVS provided the complete web-based Car Rental Software and integrated website, then supported the client through setup and launch. The solution gave the business one platform for online reservations, customer data, fleet control, payments, notifications and website management without requiring locally installed software.
Custom driver's-license issue and expiration fields
The standard checkout did not collect all the driver information Simply Rental Cars wanted. The company required Driver's License Issue Date and Driver's License Expiration Date for the main driver and any additional driver.
VEVS developed new date-picker fields with validation rules: issue dates can only be today or in the past, while expiration dates can only be today or in the future. The same fields were added to reservation administration, and new tokens were created so the information could be reused in notification templates and rental documents.
Custom JCC Hosted Payment Gateway integration
Simply Rental Cars needed to accept online payments through JCC, an important payment provider for its Cyprus operation. The gateway was not part of the original installation and required documentation, merchant testing, SSL and coordination with JCC.
VEVS reviewed the JCC developer documentation and implemented the Hosted Payment Gateway using the HTTPS Post Redirect method. The team also helped complete technical documentation, configured test credentials, supported JCC testing and later switched the integration from the test environment to the live transaction URL.
Automatic synchronization between JCC payments and reservations
During live testing, JCC payments were successfully received by the payment provider, but the reservation could remain pending and the expected payment confirmation emails were not always generated. That would have forced the team to monitor payments manually.
VEVS investigated the callback process, enabled payment logging and made several integration adjustments until successful JCC payments were correctly recognized by the booking system. After the final test, the client confirmed that the JCC payment flow was working properly.
Hands-on launch setup and technical configuration
The client needed help with technical tasks outside normal car rental operations, including domain pointing, DNS records, SMTP settings, Google Maps, SSL installation and template issues.
VEVS actively assisted with the setup rather than leaving the client to resolve it alone. The team corrected DNS records, linked the domain, fixed SMTP configuration, resolved a Fleet page template issue, guided Google Maps setup and installed the SSL certificate required for JCC approval and secure online payments.
Improved customer experience after online payment
After online payment, customers were originally returned to a generic Thank You page. Simply Rental Cars wanted a more useful completion step with reservation information, the booking reference and an option to print the booking.
VEVS changed the post-payment redirect so customers could reach a more useful booking-complete view after a successful online transaction. The developers implemented this additional improvement free of charge after the main payment integration had been delivered.
SEO and website improvements
Once the core booking operation was established, Simply Rental Cars also required SEO improvements to strengthen the website as a direct customer-acquisition channel.
VEVS supported the website beyond the booking engine by providing SEO-oriented improvements alongside the integrated CMS and website service. This gave the client one provider for both rental operations and the ongoing development of its customer-facing website.
Results
- Online booking from launch: customers can reserve vehicles through the company website while booking details are immediately available to the rental team in the back office.
- Integrated JCC payments: the local Hosted Payment Gateway was added to the VEVS installation and moved successfully from test mode to live payment processing.
- Automated payment workflow: successful JCC transactions were connected with the reservation process so staff did not need to manually monitor every online payment.
- 4 additional license-date inputs: issue and expiration dates were added for both the main driver and the additional driver, together with validation and reusable tokens.
- Secure payment-provider approval: VEVS installed SSL and supported the technical requirements needed for the JCC website assessment and testing process.
- One connected operating platform: reservations, fleet, customers, payments, notifications and website content are managed through the same web-based environment.
- Long-term client relationship: years after launch, Simply Rental Cars continued renewing its VEVS service and described the software and support as a strong fit for the business.
Conclusion
The Simply Rental Cars project shows how VEVS can support a car rental company from the earliest launch stage through ongoing operation. The work combined standard rental software, website setup, payment integration, workflow customization and continuous technical support.
Instead of asking the client to adapt its business to a fixed system, VEVS extended the platform around Simply Rental Cars' real requirements and helped turn the website into a complete direct booking and rental-management operation.
What VEVS Provided
Reservations, fleet, customers and rental operations
Online booking and customer-facing content
JCC integration and driver-license fields
Domain, DNS, SMTP, maps and SSL
Payment testing and booking-workflow guidance
SEO improvements and ongoing website assistance
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